Privacy Policy
Last updated: July 7th, 2025
1. Introduction
SysMapper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Organization information
- Payment information (processed securely through third-party providers)
Usage Information
We automatically collect certain information about your use of our service:
- Log data (IP address, browser type, pages visited)
- Device information
- Usage patterns and preferences
- Cookies and similar tracking technologies
Content Information
We collect and store content you create or upload to our service:
- Floor plans and asset data
- Asset descriptions and metadata
- User-generated content and configurations
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service
- Process transactions and manage subscriptions
- Communicate with you about your account and our service
- Provide customer support
- Analyze usage patterns to improve our service
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
- With your consent: When you explicitly agree to share information
- Service providers: With trusted third parties who assist in operating our service
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
6. Data Retention
We retain your information for as long as necessary to provide our service and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information, except where we are required to retain it for legal or regulatory purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to third-party services, and we encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Address: PO Box 461, Pocola, OK 74902
Phone: 1 918-739-0367
14. Data Protection Officer
If you are located in the European Union, you may contact our Data Protection Officer at:
Email: [email protected]